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Lemon Laws For Consumer Products
18/04/10
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Many consumers turn to lawyer help when they have a product that continuously fails. Whether it's a new puppy who winds up at the vet's immediately or a motorized scooter that can't hold a battery charge, you should be protected by state lemon laws for consumers. Sometimes the law entitles you to a refund or replacement, but doesn't penalize the manufacturer or seller much past that. Hopefully, if enough consumers make their claims, unscrupulous businesses will close up shop and the market will be fair once again.
Additionally, there are lemon laws for computers in some states. According to Ed Foster from www.infoworld.com, the lemon law for computers is a bit more convoluted, since there can be software defects and hardware defects -- and both vendors are quick to point the blame. Often times a person is bounced back and forth between the two customer service centers to find little reprieve. However, many manufacturers have enacted their own responsible warranty laws. Typically, if the same part has broken down four times or more during the warranty period, you're entitled to a replacement item.
It's becoming more widespread to include disability devices like motorized scooters in lemon laws for disabled people. While only three states (California, Florida and Wisconsin) explicitly name these products in their consumer protection laws, other states (Illinois, Nevada, Washington, Hawaii, Oregon and Minnesota) are interested in doing the same. In Wisconsin, a 1992 "Wheelchair Lemon Law" says that a wheelchair or scooter that has been unsuccessfully repaired four or more times (or has been out of service for 30 cumulative days) is covered by law, entitling buyers to a comparable replacement or refund. California protects consumers using similar standards in the "Song-Beverly Consumer Warranty Act."
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